Terms of Service

1. Acceptance of Terms

By accessing or using the website located at https://ports.biz (“Ports.biz,” “we,” “us,” or “our”), or by initiating an export analysis, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, you must immediately discontinue use of the platform.

2. Description of Service

Ports.biz provides a suite of trade intelligence tools designed to assist Indian MSMEs, manufacturers, and international traders in exploring cross-border export opportunities:

• Computer vision and automated attribute identification of uploaded product imagery.
• Algorithmic Harmonized System (HS) 4-digit, 6-digit, and 8-digit tariff code matching.
• Export market ranking and demand forecasting derived from UN Comtrade and BACI CEPII customs databases.
• Estimated landed cost modeling, import duty approximations, and export incentive scheme guidance (e.g. RoDTEP, Duty Drawback).
• Pre-shipment compliance documentation checklists and downloadable export intelligence reports (PDF/Word).

3. User Accounts and Authentication

To access saved reports, previous analyses, and premium platform features, you may authenticate using Google Sign-In or Firebase Authentication:

• You agree to provide accurate, current, and complete registration information.
• You are solely responsible for maintaining the confidentiality of your credentials and all activities occurring under your account.
• You agree to notify us immediately at support@ports.biz of any unauthorized access or breach of security.

4. User Submissions & Intellectual Property

You retain all intellectual property rights and title to the product photos, descriptions, technical specifications, and trade data you upload to Ports.biz (“User Submissions”):

• License to Process: You grant Ports.biz a non-exclusive, worldwide, royalty-free license to host, process, and analyze your User Submissions solely for the purpose of delivering export intelligence reports and platform services to you.
• Platform IP: All proprietary algorithms, software source code, user interfaces, branding, visual designs, database compilations, and trademarks associated with Ports.biz remain the exclusive property of Ports.biz and its licensors.

5. Acceptable Use and Prohibited Conduct

You agree not to engage in any prohibited conduct while using Ports.biz, including:

• Submitting descriptions or images of prohibited, illicit, counterfeit, hazardous, or sanction-restricted export merchandise.
• Attempting to probe, scan, breach, or compromise platform authentication or security protocols.
• Engaging in automated scraping, data extraction, or denial-of-service attacks against Ports.biz servers or third-party APIs.
• Reverse engineering, decompiling, or disassembling any underlying platform models or algorithms.
• Misrepresenting your identity or affiliation with any business, government entity, or customs agency.

6. Limitation of Liability

To the maximum extent permitted under applicable law:

• Ports.biz and its operators, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of the platform.
• Without limiting the generality of the foregoing, Ports.biz disclaims all liability for customs border holds, cargo seizures, retrospective duty assessments, demurrage fees, shipping penalties, export sanction breaches, or lost commercial profits resulting from reliance on suggested HS classifications, tariff estimates, or market predictions.
• Our total cumulative liability to you for any claim arising out of these Terms or the service shall not exceed the amount paid by you, if any, to Ports.biz during the twelve (12) months preceding the incident.

7. Disclaimer of Warranties

The service and all generated analyses are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express, implied, or statutory, including without limitation warranties of merchantability, fitness for a particular trade purpose, title, accuracy, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or entirely secure.

8. Indemnification

You agree to indemnify, defend, and hold harmless Ports.biz, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from your breach of these Terms, your User Submissions, or your violation of any applicable export control laws or third-party rights.

9. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the substantive laws of the Republic of India. The courts located in Hyderabad, Telangana, India shall have exclusive jurisdiction over any legal proceedings arising from or related to these Terms.

10. Contact Information

For legal inquiries, contractual questions, or support regarding these Terms of Service, please contact: